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WHAT?? Why not "oh this phone call has weird information and is untrackable. That's weird and abnormal, almost like this is a hoax. Let's go check assuming it is a hoax."
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In practice, not sure if the IT of most departments is sophisticated enough, but in theory that might help.
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The SWAT team just can't promise that it won't treat every phone call like a life and death situation.
Gee. Maybe the SWAT team should only barge in after regular cops are confirmed to have made contact with a genuine emergency, that has been validated and confirmed as unresolvable by other means?
What if the SWAT team just didn't react to phone calls?
What if other criteria were required to be met, before dumping a pile of battering rams and automatic weapons and snipers and helicopters onto a problem?
Maybe just expose regular police to emergency calls first? Maybe it's not Die Hard? Maybe Hans Gruber isn't taking hostages? Imagine that.
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Before: "We got a single phone call guys, this is bulletproof. No need to actually assess the situation or anything, no one would ever lie to us - we're the authorities after all."
Now: "Not in the database - looks like we're good to shoot on sight!"
Obviously I exaggerate, and hopefully things don't usually proceed the way they did in Kansas (https://www.nytimes.com/2018/05/24/us/gamers-swatting-charge...). But I really have to wonder about the reasoning here. In all seriousness, which of the below is a more frequent occurrence?
* A hostage (or similar) situation deserving of this sort of response, but with no externally visible indications - just a single phone call.
* "Prank" calls of this sort.
I don't actually know the answer, but I strongly suspect the latter by a very large margin.