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As an aside, car companies actually consult for others industries because they're so good at manufacturing. When I worked for a big defense/aerospace company I got a tour of their satellite assembly and they actually paid Honda to come in and improve their manufacturing pipeline. They claim the changes sped them up and lowered bugs found after manufacturing.
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Where I was wrong is that I thought the market would punish them heavily for that as customers for a car in this price range would care. I totally missed that the segment of rich people with enough disposable income to buy an average electric car as a statement was big enough to be viable. So, well played Tesla I guess.
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Meanwhile outside the Tesla/Musk bubble, traditional car companies do not have QC issues like Teslaβs and are even outselling Tesla in major EV markets like Europe.
At least Musk is finally admitting to the QC issues.
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Tesla is pretty much going through the same thing all automakers go through except it's "Tesla." Sure if they hired a few engineers out of retirement to consult they could have identified a few of these issues, but then they wouldn't have released before the balloon went up and the bulls gored them.
Generally, this isn't Tesla's biggest problem. Delivery, support, and maintenance are the big ones they are losing out on. That's what's making this recall such a big issue for them. They didn't have enough dealers to make repairs or spare parts which is why they are dragging their heels on recalls. But they are catching up there as well in typical Tesla fashion.
Sure they will piss off a few car owners, but people tend to be REALLY loyal to car brands. Just ask any Porsche owner who spends more time at the mechanic than on the road.
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They'll probably be going through growing pains for years to come. Rapid expansion at the cost of quality. However, they clearly don't have a demand problem as people are willing to tolerate these issues, for now.
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When we release new cars, there are huge production line issues and inefficiencies. There are a huge number of little things that add up, and most of this wisdom is held by people who have been these companies for a life time.
I am surprised that Tesla hasn't acqui-hired a smaller automobile company just for knowledge transfer.
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Turned out that there are huge number of issues when manufacturing an automobile. And that the knowledge to prevent or resolve a lot of those issues exist only in the heads of people who have gone through it before.
The build quality of early Tesla's was... not great. And while my understanding is that it has improved quite a bit in recent years. That said, most people in the industry seem to feel that Tesla still has a ways to go before they are "world class" in build quality.
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This does not excuse Tesla, I do own a model 3 from September 2018 and still find it a great car, but the idea that other manufacturers don't have problems is ludicrous. Ford had to issue a STOP SALE on Mach E because of issues.
Tesla has introduced so many innovations from OTA which other manufacturers will have to adapt to as well remote vehicle services which for the most part you cannot get elsewhere. VW suffered a lot of issues on this, their software stack is apparently really a mess.
https://fordauthority.com/2021/01/ford-issues-mustang-mach-e...
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It helps that they have money that allows them to delay shipping one of their models, if needed.
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