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I mostly use Windows 7 and OS X, but I have worked with Debian/Ubuntu as a casual user. Linux was much easier to work with than Windows 8.1, but 90% of the population doesn't know that. Most people would be as happy, or happier with Linux if there was just one big advertising campaign.
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Joke aside, it makes me happy to see the transition from Microsoft to Linux has been a success. I remember reading the news headline when they first announced it. I wonder how many of the 22,000 government officers that use Ubuntu at work are now also using Ubuntu at home?
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I'll add that a better comparison might be to the cost of Windows machines running open source productivity software since the comparison is closer in terms of specification.
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I'm a bit curious to know what the shelf life on the OS choice is and how well it works. I believe redhat ran into this issue and adopted the "extended support" versions in order to address the concerns (the linux space tends to move _very_ quickly in directions and you can definitely be left out in the cold if you don't stay relatively current).
All in all I doubt it's worse than the microsoft "you need to upgrade _now_" philosphy and the lack of "we don't break compatability" that used to be enjoyed in the heyday of the "Full M$ Stack".
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The whole point of software is that it increases productivity (word processor rather than typewriter). While it may be the case that Linux and open source alternatives saves a bunch on licenses, I don't buy the argument that it is an amount "saved" until thurough research is made in the productivity of the users.